Coaching is a structured conversation with a measurable outcome that is collaborative and in the service of the coachee.

The Coach’s role is to work with leaders and teams to lift organisational performance, improve engagement and increase effectiveness.

The coaching relationship is based on adult learning principles and a strengths based
process of:

1. building rapport
2. setting goals
3. exploring options
4. challenging thinking
5. reflecting
6. gaining commitment for action
7. providing support.