Madeleine established her business People Skills Consulting to promote excellence in workplace communication and culture.

Her roles include:

  • facilitator, 
  • trainer, 
  • coach, 
  • professional supervisor and
  • most recently, author


Working in private practice for 26 years has allowed Madeleine to pursue her interest in the power of ‘soft skills’ in our changing world.

Her diverse range of clients provide a wonderful ‘grounding’ and a huge incentive to bring forward skills for our times. For example, skills for workplaces developing diversity and acknowledging that ‘Millennials’ are the new workforce, or when working as a parent educator in the screen age. 

Since 2014 (until the Covid19 Pandemic) Madeleine has travelled to Bangladesh each year to lead Emotional Intelligence training for businesses and students.

Madeleine has been married to her husband Wayne for 32 years. Together they have raised three sons to independence (and gained the grey hairs to prove it!). They live in and enjoy the wonderful Wellington region of New Zealand.


After completing her social work degree at Massey University in 1979, Madeleine worked for 6 years as a social worker at Waikato Hospital and at the Psychiatric Unit of Wellington Hospital.

She went on to work in local government where she helped teams, managers and staff to manage difficult and stressful situations successfully.

Madeleine has recently joined the Board of Mother’s Network, an organisation that supports the woman behind the mother – see

Mothers Network


Madeleine is a certified mediator and registered social worker, a member of the Resolution Institute, ANZASW, and Conflict Partnership NZ. Madeleine was an associate at Conflict Management New Zealand until 2017.


Madeleine is a

  • certified mediator
  • registered social worker
  • member of the Resolution Institute
  • member of ANZASW
  • member of Conflict Partnership NZ

& was an Associate at Conflict Partnership NZ until 2017

Madeleine has

  • level 2 certification in Executive Coaching through the ICEL Growth Ops.
  • a Certificate in Organisational Development Transactional Analysis (NZ) 2020
Surf Life Saving New Zealand - Riversdale Beach Surf Club I support this club by helping to organise the Nipper Programme, and the Surf Life Saving Carnival that occurs every year on Wellington Anniversary Day. Predator Free Khandallah

Volunteer Work

Surf Life Saving New Zealand - Riversdale Beach Surf Club. Madeleine supports this club by helping the committee and being a official at Surf events including the annual Carnival that occurs on Wellington Anniversary Day.

Predator Free Khandallah

Madeleine is also on the committee for Predator Free Khandallah. Click on the tui for their latest newsletter

Please get in touch if you think I may be able to help you, your group or your workplace. I provide support for up to 2 probono clients at a time. Contact Madeleine Taylor

Pro bono arrangements

Please get in touch if you think Madeleine may be able to help you, your group or your workplace. She can provide support for up to 2 pro bono clients at a time.

Clients 2022

NET, Wellington Community Law, Wairarapa District Health Board, Mary Potter Hospice, Fertility Associates, Victoria University of Wellington – EARS, Diana Unwin Chair of Restorative Justice, Open Polytechnic of NZ, Wellington City Mission, Wellington Restorative Justice, Taeaomanino Trust, KiwiClass, Wellington Community College, Ministry of Primary Industries, Grief Relief, Te Aro Law, Resolution Institute, Wesley Community Action, Solstone, Oranga Tamariki, Ngaio School, MSD, Family Works, Te Omanga Hospice, Access Health, Ministry of Foreign Affairs and Trade, Capital Coast District Health, Creative HQ, ANZASW, Social Work Registration Board, Kiwiclass, NgaTonga, National Collective Women’s Refuge, Ministry of Primary Industries, The Sensonauts, Victim Support, Midwifery Council, Pharmac, Independent Children’s Monitor, High and Complex Needs, Resilient Kids Ltd, Ministry of Justice, Voyce, Strengthening Families, DCM, Salvation Army, PSA, Wellington City Council, Cystic Fibrosis New Zealand, INsideout, Te Whare Rokiroki, CCS Disability Action, Cuba Law, Snapper, Te Iwi o Ngati Kahu Trust, Permaqueer, Pharmacy Council, Aro Digital, Mindset of Design, Tawa College, Ngaio School, Leukaemia & Blood Cancer New Zealand, Shelter Masterton, Uni Professionals, Community Learning Assn, Sailability, Ngaio Playcentre, Mental Health, Addiction & Intellectual Disability Service (MHAIDS) – Te Whatu Ora, VSA, Private Clients.

Raising Resilient Kids 2024 Calendar





Mo 8th – Fr 12th Growing Resilient Children And Group Skills Retreat







Resilient Kids Hub Day
Please contact Madeleine for more information