“We have contracted Madeleine Taylor to facilitate workshops for our member organisations and staff for over 8 years now. Madeleine has always been very professional to work with and accommodating in tailoring the training to meet our requirements. Madeleine has excellent communication skills and understanding of how people learn. She works collaboratively with the training participants in devising the learning process and negotiating the outcomes. She has the ability to adapt her facilitation style on the spot to meet the needs of the workshop participants. Madeleine is very effective at managing training participants behaviour that could potentially have a negative impact on others learning. We wouldn’t hesitate to recommend Madeleine as a trainer/facilitator.”