Any training has four main goals:  to increase participant’s awareness of the topic in general, and of each person’s own behaviour style and assumptions to

Supervision is a process in which the supervisor; enables, guides and facilitates the worker(s) in meeting certain organisational, professional and personal objectives.  These objectives are:

The purpose of facilitation is to “make easy”.  The role of a facilitator is to support you and your group to have the conversations that

Coaching is a structured conversation with a measurable outcome that is collaborative and in the service of the coachee. The Coach’s role is to work

Aim: To provide managers and leaders with skills and confidence to coach staff through conflict when it occurs. Outcomes: be able to understand your own response